Copying, Faxing, Scanning

[supertechteam · Accepted solution]

Hi everyone,

I was working with a client and they were having the same exact problem with their Windows 7 system with Norton AntiVirus. Here is exactly what I put in the fields and it worked like a charm.

First, I've created a new user on my system called "scan" with password "scan". Next, I've created a folder in the C drive root called "Scans" and it is shared and has read/write access by the user "scan".

Friendly Name: ScanJob

Protocol: SMB

Name or IP address:
    Host name: ADMIN-HP
    PORT: 139

Share: Scans

Document Path: (leave blank - don't put anything in)

Login Name: WORKGROUP/scan

Password: scan

A lot of people are making the mistake of not putting in the right info in the "Login Name" field. You have to put the domain/workgroup name in CAPS / your username. Next, make sure you put the share name under "Share" and leave the document path empty (unless it's a subfolder in your share).

[Fabio]

there is a new fiirmware out that fixes SMB issues, its not posted on the xerox site, so you need to call to obtain version : 20.104.04.003

[James9150]

Supertechteam, Everyone else,

THIS IS WHAT FIXED IT.(see Supertechteam's POST ABOVE!!!)

Just want to let you know i have tried everything in this forum and ThiS post was the only one that fixed the issue with the network scanning. I had the login name wrong and I was using the file path in the Doc path which should have been blank. Pretty much everything the Xerox user giude says was wrong with the setup (it was written before Windows 7).

Thanks for the fix man!

James

[chon_]

Was this issue ever resolved?

I still can't get Live Essentials to coexist with SMB scanning