Using the admin email settings validation testing tool within the web UI, email sends to destination successfully. When using the 'scan to email' function on the device, devices issues an 'smtp over ssl failed' error (017-714).
Seeking suggestions. Thank you.
additional actions taken: site to O365 connector has been configured, also attempted to setup stunnel on a workstation and use it as a proxy for the workcentre (no dice), also tried appriver's open relay settings, didn't work either.
Thank you for using the Support Forum. Please upgrade to the latest firmware for the 53xx. The firmware is here and is dated last month. If this upgrade does not fix the issue please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!