4 weeks ago
The front of the DADF on a new Alta Link 8035 doesn't close completely. I know there was a latch inovator kit on the WC7845s. Wondering if there will be the same for this.
Although when I used the latch bracket on a WC7845 it worked so poorly I had to go ahead and replace the door anyway.
3 weeks ago
Thank you for using the Support Forum. This is a new machine and should be under warranty. I would suggest you contact the sales agent or dealer that you purchased he machine from and see if you can have it replaced. Please consider contacting your support centre for further assistance.
Two options: Super glue a small rectangular plastic 'shim' to the part the latch engages or move the latch shaft up by making the screw hole wider which will allow the white plastic holder to be moved higher.