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New Member
Posts: 2
Registered: ‎03-30-2017

Can't scan to Windows 10 Share via SMB

4 workstations with Windows 10 Pro.

All had worked.  Now only one works.

I'm the IT tech.  Have checked Port 445 firewall settings, Security and Sharing permissions on the share.

Nothing seems obvious / wrong.

 

What tests / logs / etc. can be used to help with this?

Analyst Nation Moderator
Posts: 4,772
Registered: ‎11-25-2013

Re: Can't scan to Windows 10 Share via SMB

Since Windows updates constantly and the printer does only when you choose to, the change is vastly more likely to be on the Windows end. Have your IT guy do a Wireshark trace of the scan between MFP and PC and read it to see what the failure is.

 

 

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Joe.
New Member
Posts: 5
Registered: ‎08-02-2012

Re: Can't scan to Windows 10 Share via SMB

Easiest fix is to setup filezilla ftp server on the clients and scan via ftp protocol. Works all the time! :-)