Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 1
Registered: ‎03-27-2017

Copy Quality

When we make copies the top portion of the letters a getting cut off and gridlines are not showing up on the copy.  Workcentre 7700

Analyst Nation Moderator
Posts: 4,509
Registered: ‎11-25-2013

Re: Copy Quality

Document feeder and off the platen = Check original size

1.GIF

 

Document feeder only = Check CVT

 

2.GIF

Platen only = Check scan hardware

No pic, set the original size to Letter LEF and do a scan with the adf up, see if a portion of the light is burnt out on the scanner

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.