10-26-2012 08:39 AM
Gary, do you know much about networking, ip addresses and such? I'll assume you are in an office, with a network? You should login to the machine, set the ip address, gateway, DNS etc. Then install the printer and drivers on your print server. Do you have an IT dept to help?
10-26-2012 10:05 AM
We are a small business, no network and not much network knowledge. No IT personal to help. I do have the IP address. I simply would like to print from PDF files on a single computer. I'm not even sure how to hard wire the copier to the computer.
With set up disk in drive I went to download the printer driver, got to where it wanted the IP address, typed it in but it can't find the printer (or copier). I assume I don't have it connected to the computer properly.
10-26-2012 12:33 PM
Thank you for using the Support Forum. You can find documentation for the machine on the online support pages for the machine. You can also access the current drivers and troubleshooting information there as well. I hope this helps if not you might also consider contacting your support centre for further assistance.
10-28-2012 11:30 AM
Let’s go slowly. If you don't have a network environment I suggest you start from here.
1st - You need to buy a few things first, but you need to think what is the future for your office. I think you have only one PC. Are you thinking in having other? For sure that your PC have on the back a network port. If yes in both questions, this is what you need to buy:
- Network switch - an 5 port will be sufficient. You can buy it in the nearest Staples or similar. You should get one for 25€
- 2 network cables RJ45 - around 2€ each.
If you don't think to have more pcs and your PC has a network port, then you only need a network cable RJ45 called "CrossOver". This one is more difficult to get.
If your decision is to buy these items then when you have they, post here so we can go forward to the second step: connecting everything.
The 3rd step will be configuring the network and the last step will be installing the driver.
Look forward to see your decision.