Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 1
Registered: ‎01-22-2018

Make "Remote Station" show actual number dialed?

Is there any way to make the "Remote Station" field on the fax confirmation sheet show the actual number dialed? We're having an issue with someone who says they didn't get an important fax from us. When my user went to pull the confirmation sheet she saw that the Remote Station just says "0". She's wanting to know if that can show the actual number that was dialed.

 

This is on a WC5955

 

TIA!

 

-Matt

Analyst Nation Moderator
Posts: 5,614
Registered: ‎11-25-2013

Re: Make "Remote Station" show actual number dialed?

I believe that is due to this, so change yours to match mine

 

CWIS > Properties > Services > Fax > Setup > Security > Clear recipient list > Edit

 

1.JPG

 

2.JPG

 

Note that it says to clear them when you hit start, once it has dialed, it has no idea what it dialed and can't put it on the report.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.