12-27-2017 05:59 PM - edited 12-27-2017 06:01 PM
When I use the Document feeder to scan a two side document, on the back page there is a Black Stripe and the first page is not align. Please help me.
12-28-2017 01:21 PM
You don't mention what device, but the issue is either the scanner isn't seated in its home position (needs a tech) or something is on the CVT glass (small strip next to the platen that is used for ADF scans)