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New Member
Posts: 2
Registered: ‎12-27-2017

Scan black stripe

[ Edited ]

When I use the Document feeder to scan a two side document, on the back page there is a Black Stripe and the first page is not align. Xerox Scan_12272017173601_Page_2.jpgPlease help me. Xerox Scan_12272017173601_Page_1.jpg

Analyst Nation Moderator
Posts: 5,470
Registered: ‎11-25-2013

Re: Scan black stripe

You don't mention what device, but the issue is either the scanner isn't seated in its home position (needs a tech) or something is on the CVT glass (small strip next to the platen that is used for ADF scans)

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Joe.
New Member
Posts: 2
Registered: ‎12-27-2017

Re: Scan black stripe

Versalink C405