a week ago
I recently bought a Workcentre 6025 but somehow scanning to my computer isn't working. Everytime i try I get a timeout error (017-988). The printer is connected via USB and i'm using Windows 10. I also have Express Scan Manager installed.
Can anyone help me with this problem?
Hi Angelo 1971,
Thank you for using the Support Forum. Please make sure you have followed all the instructions in the solutions for scanning using USB. If these instructions do not help please consider contacting your support centre for further assistance.