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New Member
Posts: 1
Registered: ‎07-12-2017

Scanning issue Xerox 7120

We have a Workcentre 7120 and have the scan feature set up to route through a gmx email account.  Has been working fine until yesterday when we started getting the message: Completed with an error (027-779) : It attestaion-fail s by SMTP-A.  I spoke with Xerox tech support and they told me to confirm the SMTP settings.  I logged in and did that but now it is giving a different error: 016-764 : Server Connection error.  Nothing has chnaged.  Any ideas?

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Analyst Nation Moderator
Posts: 4,906
Registered: ‎11-25-2013

Re: Scanning issue Xerox 7120

Both are encryption related. I would guess that GMX has switched (like everyone else did in the last 2 years) to SHA-2.

If that is the case, a firmware update may fix it, it can't hurt to try at least.

 

 

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