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New Member
Posts: 2
Registered: ‎10-06-2017
Accepted Solution

Setting up C405 scan to pc

[ Edited ]

Hi,

struggling to set up scanning to my pc, can't work out how to do it. 

Have a VersaLink C405 that I got last week - printing is fine, faxing fine, but cannot scan.

From looking through here, in handbook (not that great imo), and google searches I have tried to make an address book entry for the PC I want to scan to, and a folder that I have shared - is this via the SMB field?

 

xerox smb.png

No idea what info needs to be input for it to work though, and can't find any guides that explain this accurately

Any help is appreciated

thanks,

Clive

 

Sorry - forgot to add: windows 10 home, version 1703, os build 15063.608, 64 bit

Analyst Nation Moderator
Posts: 5,323
Registered: ‎11-25-2013

Re: Setting up C405 scan to pc

Capture.JPG

 

IP of PC = Click on your start menu, type CMD and hit the Enter key. Type ipconfig in the new window and hit Enter

2.JPG

 

Find the IPv4 address and put it in the first field

 

3.GIF

 

Now, we need the Share

 

Click on the Start menu and this time type 2 back slashes and the IP address found in the above and hit Enter

(In my case it is Start > \\192.1638.2.36 > Enter

 

In my case, I will find "Scans" and "Users", and I want to send them to Scans

 

12.GIF

 

So now I type Scans in the box for the Share

 

Document path is not needed, leave it blank

 

Login name is finicky, format it like it is found here (in the brackets), just right-click your shared folder in Windows and go to Properties, get to the point in the screenshot and add your username you use to log on and make sure it has Full control, then type in the username as it exists within the brackets

 

win10SMB.GIF

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Joe.
New Member
Posts: 2
Registered: ‎10-06-2017

Re: Setting up C405 scan to pc

Thanks very much, all working now

New Member
Posts: 1
Registered: ‎12-04-2017

Re: Setting up C405 scan to pc

Hi,

 

I've got this working on a C405DNW to a share called Scans. 

 

All I want to do now is scan to a sub-folder of the Scans share for each user. So I've put the sub-folder name into the "Document Path" box, but it throws an SMB DOS protocol error 1-005. 

 

So:

Share:                    Scans

Document Path:     <blank>

works

 

But:

Share:                    Scans

Document Path:     User1

 

nor:

 

Share:                    Scans

Document Path:     \User1

 

doesn't. The folder \\Scans\User1 exists with the correct permissions. 

 

I spoke to Xerox tech support on the phone and they suggested setting up a seprate share for each user, but that sounds really messy and I'd rather use the document path field as that's exactly what I think it's for?

 

Any suggestions please?

Highlighted
Analyst Nation Moderator
Posts: 5,323
Registered: ‎11-25-2013

Re: Setting up C405 scan to pc

Unshare the User1 folder and try again.

I've seen these things work absolutely fine if you simply create a folder in a share.

I have also seen them fail miserably if you manually share the folder that is in the share.

In most cases, when it fails, it can be made to work via just not using the share (Scans in your case)

 

I spoke to Xerox tech support on the phone and they suggested setting up a seprate share for each user, but that sounds really messy and I'd rather use the document path field as that's exactly what I think it's for?

That path is just to go deeper in a share, which is what you are doing. But, if you actually are sharing them, there is no reason to actually have Scans at all, it is just another box to fill in that case.

 

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.