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Member
Posts: 29
Registered: ‎06-01-2016

WC 6655 Scanning

 I got this issue from my customer stating that in the middle of a job(scanning via smb) machine suddenly shuts down and spits out the attached error message. 

Note this happens when she is doing loads of scanning.

Thank youerror page for WESt.JPG

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Analyst Nation Moderator
Posts: 4,906
Registered: ‎11-25-2013

Re: WC 6655 Scanning

There are 4-5 fixes for reboots on the 6655, update to the latest firmware and see if it resolves it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Member
Posts: 29
Registered: ‎06-01-2016

Re: WC 6655 Scanning

Thank you,will try that and revert to you on my outcome