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New Member
Posts: 4
Registered: ‎11-09-2017

WC 7830 might be Scanner issue and asking for Manual if possible

[ Edited ]

Want to ask help for this machine. Good printing quality from PC to printer
Not as good when scanning or copying. The output is dull and not as crisps as it used to be. we have already replace the CCD lens assembly but same issue. Did anybody face the same problem before? thanks 

Analyst Nation Moderator
Posts: 5,323
Registered: ‎11-25-2013

Re: WC 7830 might be Scanner issue and asking for Manual if possible

Usually you can just change it from Auto to either Color or BW to gain some vibrance. (Auto on every service is worse than choosing yourself)

 

As for making changes to it, login as admin and go to:

Machine Status > Tools > Troubleshooting and run some calibrations

 

If that doesn't do enough.

Machine Status > Tools > Service Settings > Copy Service > Feature Defaults > Image Quality and boost some settings

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 4
Registered: ‎11-09-2017

Re: WC 7830 might be Scanner issue and asking for Manual if possible

thanks for this one, i will try this. and i will update you.

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New Member
Posts: 4
Registered: ‎11-09-2017

Re: WC 7830 might be Scanner issue and asking for Manual if possible

7830 sample.JPG 

 

the left one is the copy and the right one is the original and printed from the machine. we already cleaned mirrors and lamp.