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Member
Posts: 29
Registered: ‎06-01-2016

WC 7845

WC 7845 is dropping off line, like it is going to sleep, and we can’t send out emails.

When we scan to folder, it hangs until I log in as administrator then it scans.

ANy suggestion on why?

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Analyst Nation Moderator
Posts: 4,370
Registered: ‎11-25-2013

Re: WC 7845

Bad wireless signal

NIC set to wrong speed on the MFP.

Corrupted firmware.

Older broken firmware.

Bad network cable.

071 firmware was updated to 072 firmware instead of Altbooted.

Clone file from another device with a different firmware.

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Joe.