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New Member
Posts: 4
Registered: ‎03-23-2017

WC 7970 Scan to File Share file limitation errors

I have a Xerox WC 7970 that scans to a share on our file server.  Any files larger than 64 Kb in size gives an error message on the copier display of “Deleted: Conflicting Job Settings - Invalid path specified.” Any files smaller than 64Kb are saved to the folder properly.


Thank you.

Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: WC 7970 Scan to File Share file limitation errors

Server 2012 is on the server and and the firmware on the machine (I'm fairly sure) is 072.xxx.xxx.14201?

 

Try updating to the latest spar (073.200.136.34300) if you are on literally any other release and see if it goes away, because that was definitely a known issue, but I am not certain as to in what firmware, but I know it isn't in the latest you can grab here

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Joe.
New Member
Posts: 4
Registered: ‎03-23-2017

Re: WC 7970 Scan to File Share file limitation errors

The print server is 2008 R2.

Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: WC 7970 Scan to File Share file limitation errors

Could be a hardened server (using SMB3), try the update since no settings are lost.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 4
Registered: ‎03-23-2017

Re: WC 7970 Scan to File Share file limitation errors

The MFP is running system software 073.200.075.34540 is this lower than the update your are linking?
Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: WC 7970 Scan to File Share file limitation errors

Your version as of today is 6 versions older than the one I linked.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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New Member
Posts: 4
Registered: ‎03-23-2017

Re: WC 7970 Scan to File Share file limitation errors

Thank you, I will try this and get back to you.