07-05-2017 03:33 AM
I've been trying to find a solution for 2 days now, and I tought someone can help me with setting up the network scanner.
My company bought a new laptop with Windows 10.
I installed succesfully the printer via network.
I tried to get it work the Network Scanner program, but it does not find the scanner on the network.
I treied the followings:
- downloaded and installed Network Scan program
- added firewall exeption for Network Scan program
- downloaded the scan driver, extracted the zip file
- add new device in Windows 10, and browsed to the extracted folder - > NO LUCK WITH THIS METHOD
- downloaded printer and scanner driver for Windows 7, and installed it succesfully - > STILL NOT FIOUND THE SCANNER ON THE NETWORK
On the local metwork there are 5 other laptops with Windows 7 that are scanning fine vith Network Scan program.
I treid to ping the printer from Win10 laptop and there is a connection, printing is working fine.
What should I try to get it working.
07-05-2017 01:03 PM
Where in the directions for scan does your setup differ from the following:
Configure the Network Scan Program Defaults
07-06-2017 03:09 AM
Thanks for the detailed instructions, but I stuck at the beginning.
The Network Scan program does not find the network scanner.
I can ping the scanner without any problem, I can print, but Network Scan does not find it.
I disabled firewall and antivirus too, but no luck.
I have VmWare installed before I installed Workcenter, if it means something.
07-06-2017 12:11 PM
If you can open CWIS and you haven't disabled SNMP on the printer, then you simply need to add it manually instead of browsing, in the directions "or select [Connect to this scanner] and enter the IP address of the machine."
07-07-2017 08:31 AM
Sorry but I don't familiar with tohe abreviations.
The Network Scan program doesn't find the scanner nor if I let it to search himsefl, nor if I give the IP address.
07-07-2017 12:51 PM
CWIS is the web page within the machine, it is the way you configure pretty much everything it can do.
SNMP is the protocol it uses to announce itself on the network, and in turn, how the program identifies it
SNMP should be enabled like it is here
And just to test I downloaded and installed it on a Windows 10x64 PC just fine from Xerox.com as seen here: