Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 2
Registered: ‎05-12-2017

WorkCentre 3615 Scanning Issue

We have a WorkCentre 3615 and are having a minor issue with the scanning to a network location. It scans fine, goes to the location fine, but it creates a new folder and puts the scanned document into the new folder everytime. The folder and document name are the exacty same. It's not a huge deal, but it's a bit of annoyance to clear through all these folders. Is there a reason it doesn't just scan the document? I haven't been able to find anything in the settings for this. Thanks in advance for any help.;

Analyst Nation Moderator
Posts: 5,040
Registered: ‎11-25-2013

Re: WorkCentre 3615 Scanning Issue

I think you have no choice for Tiff, but you should for the others

 

1.GIF

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 2
Registered: ‎05-12-2017

Re: WorkCentre 3615 Scanning Issue

Joe,

 

How do I get to that screen? From the IP address? As far as I can tell we don't have any WorkCentre software on the computer.

Highlighted
Analyst Nation Moderator
Posts: 5,040
Registered: ‎11-25-2013

Re: WorkCentre 3615 Scanning Issue

Yes, put the IP address in the address bar of your web browser.

It should have been how scan was setup in the first place.

 

Once on the page go to Properties (Top of screen)

Then on the left tree menu Scan > Scan Defaults

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.