07-05-2016 08:51 PM
We've recently purchased a Workcentre 3550 for our fairly small office. I'm trying to sort out the scanning to e-mail feature at the moment. I have it working at this stage, but it seems rather clunky with the way it handles the from address portion and I'm not sure if this is the way its intended or not. Is it absolutely necessary that the user must manually enter a from e-mail address each time they wish to scan a document? Can it not be set to default to the senders address stored within the scanner SMTP settings? It seems rather time consuming to have to enter this each time. The to address selection portion is quite good that they can be selected from the address book that I have stored within the printer.
Is there a solution, or is this as intended?
Thanks in advance.
Solved! Go to Solution.
07-06-2016 11:29 AM
The from address is one of the first things you set under the email setup. Properties > Email > Email Setup
07-06-2016 06:22 PM
Thanks very much Joe. It seems totally obvious, but I missed that. I somehow associated that text box with the checkbox directly above.
That will do perfectly.
Thanks again for your help.