03-23-2017 02:28 PM
Getting SSL error above when trying to scan using STARTTLS to Office 365. Guessing this requires a firmware update, but the one available for download looks too old to be helpful.
Any assistance appreciated!
03-23-2017 06:09 PM
Yes, that error comes because you don't have a firmware that supports SHA-2. You would get the identical error on Gmail and Yahoo as well.
I believe this was added in firmware 75.14.93, and if that is the case, simply updating yours will resolve the issue and no data loss should occur
03-30-2017 07:52 AM
I have a workcentre 7425
And i have the same problem.
The firmware are 75.14.23
But i still have the error (017-714) smtp over ssl failed
Can any one help me.
03-30-2017 12:56 PM
Call Xerox and provide a Wireshark trace of the scan so they can diagnose the failure.