04-05-2018 02:50 PM - edited 04-05-2018 03:00 PM
We have two fax lines going into our C70
On fax line 1, i setup it to send as email for a particular mailbox.- it works.
On fax line 2, i did the samesetup to go to a different mailbox. But nothing happens. The fax line is definitely working. Fax line doesnt print or email .
I get this weird message when i try to setup the folders to fax. I have to skip line 1 because i get the error below . Take a look below.
Has anyone experienced this issue?
Solved! Go to Solution.
04-09-2018 12:25 PM
You could also call the number for line 2 and verify if it picks up, then turn on the fax sounds and send a fax on line 2 to see if it can.
Fax volume is Machine Status > Tools > System Settings > Common Service Settings > Audio Tones > Line Monitor Volume
04-09-2018 12:31 PM
I figured it out the issue. thanks for help though
Go to copier it self.
Log in as admin
Go tot tools
Go to setup
Go to your folder box and delete all created folders
Go to work flow, delete all workflows.
Recreate the folders and works and you are good to go