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New Member
toufikb
Posts: 2
Registered: ‎06-23-2011

Xerox Workcenter 6505DN cannot scan to email

Having a Xerox Workcenter 6505DN

Added it to the Anonymous group on my exchange server so that it can send emails without authentication, I have several Keyocera and HP and Canon MFP that send email through that, using port 25 and SMTP protocol,

Yet this Xerox doesnt, under email server setup - under properties * email - I put the Exchange server IP address, and had a success when I hit start, however I tried and put a dummy Ip address, and tried again, it still said success!!??

 

anyways my problemn is I cannot scan to email, no matter what authentication method I put, and no authentication still asks for a password which is weird!

any help would be appreciated!

 

thanks

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Advisor
Fabio
Posts: 1,345
Registered: ‎10-11-2010

Re: Xerox Workcenter 6505DN cannot scan to email

have you accounting enabled on the machine?

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New Member
toufikb
Posts: 2
Registered: ‎06-23-2011

Re: Xerox Workcenter 6505DN cannot scan to email

I didn't see anything that says accounting? on the machine options. where would that be?

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Advisor
Fabio
Posts: 1,345
Registered: ‎10-11-2010

Re: Xerox Workcenter 6505DN cannot scan to email

no, then accounting doesnt seem the problem...

 

i have no idea why the machine is asking for a username / password when emailing...

 

Maybe some1 else?

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New Member
anthonyf
Posts: 1
Registered: ‎06-29-2011

Re: Xerox Workcenter 6505DN cannot scan to email

Are there any other settings we need to put in the exchange connector? I created a relay just for this printer and I copied the same settings we use for our other scanners that use anonymous relay and we still get the Unable to Connect message on the Email Settings page.

We are currently using No Authentication under Authentication Type in Email Settings.

Any ideas?

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