Thank you for using the Support Forum. If you have not already tried this power the machine off, wait a full minute and turn the machine back on. If the message comes back follow the instructions in this case for services not available. Please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!