Showing results for 
Search instead for 
Do you mean 
Reply
Technical Escalation User
Posts: 5
Registered: ‎01-14-2014

labels coming off

MX0148239 using avery labels # 5160 SEF. they keep getting stuck on IBT. Is this media and orientation supported?
New Member
Posts: 6
Registered: ‎12-05-2017

Re: labels coming off

Are you running the labels from the bypass tray (Tray 5?)

Technical Escalation User
Posts: 5
Registered: ‎01-14-2014

Re: labels coming off

yes from tray 5 SEF
Highlighted
New Member
Posts: 6
Registered: ‎12-05-2017

Re: labels coming off

[ Edited ]

I always see this happening from the bypass tray. If you run the labels from one of the others (1 to 4) you shouldnt have that problem.

 

Its because when running them from tray 5, the labels are facing down. The sheets have to make such a sharp turn into the paper path the labels are more likely to come loose.

When running them from another tray, the labels are facing up and are less likely to come loose when being fed into the paper path.