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New Member
Posts: 6
Registered: ‎02-24-2016

scan to network error

hi
i have xerox 5022 whin i Scan my files with network to my pc. i have this problem or error


027-520
Smb error
invalid volume
press any key



and how i config users network to login in xerox 5020

thx

and i have an other xerox 5022 but no network card whin i printing use usb cable i have this error
016-799



thx allot
Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: scan to network error

I'm pretty certain it is too old to use SMB on anything remotely current (Can't do SMB2 or 3)

After the WannaCry thing it is likely impossible to get it to go. You would be better off setting up for FTP, of course that means setting the PC up for FTP, so if multiple PC's, you may want to go through setting FTP up to 1 PC, and mapping the FTP locations with SMB to the client PC's.

 

I'm pretty limited in what I can provide for setups right now since Xerox.com is pretty broken the last 48 hours and I can't even see if this device uses templates or a scan program to actually set up the scanning.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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New Member
Posts: 6
Registered: ‎02-24-2016

Re: scan to network error

oky what about xerox 5022 but no network card whin i printing use usb cable i have this error
016-799


Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: scan to network error

It's a print instruction fail, it is nearly always caused by printing to a paper that isn't supported, I can't think of a reason that every job would do that unless it was entirely the wrong driver.

 

If it is happening to every job, try another driver from Xerox.com, if it happens only in a specific job or application you would need to give vastly more details.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.