Showing results for 
Search instead for 
Do you mean 
New Member
Posts: 1
Registered: ‎09-07-2017

unexpected communications error

I am setting up a new workcentre 6515. I have followed the steps in setup, but when I am configuring the device at the little screen on the printer, i receive an "unexpected Communications Error  Unable to Browse" error when I am setting up the "scan to" app.


Any idea how to remedy this?

Community Manager
Posts: 2,582
Registered: ‎07-21-2010

Re: unexpected communications error

Hi Bellarch,

Thank you for using the Support Forum. Please take a look at these instructions for scanning.  If this does not help please consider looking at the support page for the machine and searching on the type of scanning you are trying to setup.  Please consider contacting your support centre for further assistance.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!