11-30-2013 04:25 PM
I had my workcentre 3210 set to where I would go to scan, select the scan option to scan to application and then to my documents and it would scan to my computer. Now, whenever I attempt to do that, it says connecting; does nothing and then goes back to the scan mode. It will scan to usb, but I need for it to scan to the my documents file. I have no clue what to do.
12-02-2013 05:20 PM
Thank you for using the Support Forum. Please take a look at the information about scanning for the WorkCentre 3210. If this information does not help please consider contacting your support centre for further assistance.
3 weeks ago - last edited 3 weeks ago
Your support and website have now officially gone SOUTH. I am trying to get information as per this users post below. I go to that web page and search "scan to application". Not one dam search item gets returned but only general terms. So I decide to explore a link and click on it, nothing happens. NONE of the retuned links work. Not ONE...holy crap...how are you supporting your customers. Oh..I figured it out...YOU DON"T.
Xerox is now officially DEAD in my mind. Products not worth the the time and effort to troubleshoot becasue its pointless.
The sooner I can toss these boat anchor's into the ocean the better off we will be.
Xerox used to be a great name. Not any more. Xerox will be the last resort and maybe not even then.
You have failed.
3 weeks ago
I am not sure why you are not able to get results when typing in "scan to application" it works here and brings back as the first case the How To Scan a Document From the Control Panel to an Application in Microsoft Windows (USB Connection... . You may want to try a different browser. If you are using Chrome you may have some odd behavior. I apologize for your frustration and hope you will give it another try with a different browser.