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New Member
Posts: 6
Registered: ‎02-24-2016
Accepted Solution

xerox 5022 2-2 sided is hiden after reset from xerox support egypt

xerox 5022  2-2 sided is hiden after reset from xerox egypt support 

 

After visiting the technical support from Xerox did the factory settings of the machine, but when I then try to use the copy feature of a paper with two sides to print on a paper in the same shape surprised by the disappearance of the property

 

Serial Number :33338383535022

 

 

 

 

2.jpg

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Analyst Nation Moderator
Posts: 5,225
Registered: ‎11-25-2013

Re: xerox 5022 2-2 sided is hiden after reset from xerox support egypt

2 sided output will disappear if the paper isn't plain, so check the paper tray setting first.

 

If not that simple, you would likely need to remove and reinstall the duplex module, but to do that would require a service manual.

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Joe.
New Member
Posts: 6
Registered: ‎02-24-2016

Re: xerox 5022 2-2 sided is hiden after reset from xerox support egypt

solved by xerox egypt

press 0 for 10 seconds and then start

passcode:6789

then typecode:742-058 

type new value = 1

and ok and restart 

the machine works 2 - 2 sided

 

thx xerox