04-06-2017 09:25 AM
I notice our iGen5 suddenly has a submission status of 'Queue Not Accepting Jobs'.
What's the cause of this please? The mahcine is currently online and printing fine. The IP address has not changed.
04-06-2017 05:58 PM
The DFE queues can be configured to not accept jobs.
FFCore detects when queues are configured to not accept jobs. If a queue is in that state, FFCore will pause submission to printer destinations that use that queue and displays the status you are seeing.
04-07-2017 02:50 AM - edited 04-07-2017 04:47 AM
I've shown your reply to our iGen operator but he doesn't know what configuration settings you're referring to.
Would you mind showing me how/where the DFE queues are configured on the iGen5?
Here's what I see in FFC.
Comparing settings on our Versant 80 to the iGen5 I notice the 'Publish Direct Connection' setting is set to NO on the iGen5, but YES on the Versant 80. Could this maybe be what I need to change?
I have changed it to yes but a reboot is needed to apply the setting. I won't be able to do that just now as there's a large job being printed currently.