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New Member
Posts: 5
Registered: ‎04-03-2018
Accepted Solution

Phaser 5550 not printing more than 10 records. Submitted job using Design Pro.

Hello all.

 

We recently added a Phaser 5550 to our operation, it is intended to replace our Phaser 4510.

 

The problem I am having is that no job I submit to it with more than 10 records will print that quantity. the same job would print with no issues on our 4510.

 

The First two lines of the error read:

 

ERROR: undefined (COMMAND TYPE: nametype)

OFFENDING COMMAND: selected pages: 1 10 "Selected pages: 1 10"

 

Windows 8 PC, printing from FreeFlow VI Design Pro 12.0 SP1.

 

Any help is appreciated, thanks.

New Member
Posts: 5
Registered: ‎04-03-2018

Re: Phaser 5550 not printing more than 10 records. Submitted job using Design Pro.

All better. turns out the printer did not have VI Compose on it.