10-17-2017 03:48 PM
Hi. I need to add some additional font to our Xerox Phaser 7800GX. I downloaed the Xerox Font Management tool, but it cannot find my printer. (I tried by both IP, and Gateway/Subnet). I then noticed that the 7800GX was not listed in supported printer. How can I add font to this printer? Any help would be greatly appreciated.
10-17-2017 06:27 PM
Are you sure you got the right tool? This one should work according to Xerox.com. It sounds like you just got a Workcenter one versus a Phaser one
10-18-2017 07:41 AM
This is the file that I downloaded. I uninstalled the version I had, and downloaded again using the link provided. I got the same results. It finds the other 2 printers that are on the network, but will not find the Phaser that I need to update. Any other suggestions/ideas would be appreciated.
10-18-2017 12:21 PM
I added mine manually just fine in the same exact version you have so I don't know what the problem is, unless you are only troubleshooting an SNMP scenario where it won't find it all by itself without intervention.