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Xerox Employee
Posts: 3
Registered: ‎07-26-2012

CentreWare Web installation errors

When attempting to install CCW on a Windows 7 (32-bit) workstation, I get the following error.

 

centreware.png

 

I have also attempted to complete the install on a Windows 2003 Server (32-bit) and a WIndows 2008 Server R2 (64-bit) with little luck. I am unsure, if I was getting the same error on these, but I'll run through it again and post my results here.

Xerox Employee
Posts: 3
Registered: ‎07-26-2012

Re: CentreWare Web installation errors

Here are the contents of the install log file...

 

Uninstalling assembly 'C:\Program Files\Xerox\Xerox CentreWare Web\bin\Xerox.CWW.Discovery.XrxDiscoveryService.exe'.
Affected parameters are:
     = 
   assemblypath = C:\Program Files\Xerox\Xerox CentreWare Web\bin\Xerox.CWW.Discovery.XrxDiscoveryService.exe
   logfile = C:\Program Files\Xerox\Xerox CentreWare Web\bin\Xerox.CWW.Discovery.XrxDiscoveryService.InstallLog
Removing EventLog source XrxDiscoveryService.
Warning: The source XrxDiscoveryService is not registered on the local machine.
Service XrxDiscoveryService is being removed from the system...
An exception occurred during the uninstallation of the Xerox.Services.ServiceInstallerEx installer.
System.ComponentModel.Win32Exception: The specified service does not exist as an installed service
An exception occurred while uninstalling. This exception will be ignored and the uninstall will continue. However, the application might not be fully uninstalled after the uninstall is complete.
Uninstalling assembly 'C:\Program Files\Xerox\Xerox CentreWare Web\bin\Xerox.CWW.Discovery.XrxDiscoveryService.exe'.
Affected parameters are:
     = 
   assemblypath = C:\Program Files\Xerox\Xerox CentreWare Web\bin\Xerox.CWW.Discovery.XrxDiscoveryService.exe
   logfile = C:\Program Files\Xerox\Xerox CentreWare Web\bin\Xerox.CWW.Discovery.XrxDiscoveryService.InstallLog
Removing EventLog source XrxDiscoveryService.
Warning: The source XrxDiscoveryService is not registered on the local machine.
Service XrxDiscoveryService is being removed from the system...
An exception occurred during the uninstallation of the Xerox.Services.ServiceInstallerEx installer.
System.ComponentModel.Win32Exception: The specified service does not exist as an installed service
An exception occurred while uninstalling. This exception will be ignored and the uninstall will continue. However, the application might not be fully uninstalled after the uninstall is complete.

 

Xerox Employee
Posts: 3
Registered: ‎07-26-2012

Re: CentreWare Web installation errors

Here is the error I receive on the Windows 2003 Server.

 

Windows ® Installer. V 4.5.6001.22159 

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
	</package | /i> <Product.msi>
		Installs or configures a product
	/a <Product.msi>
		Administrative install - Installs a product on the network
	/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
		Advertises a product - m to all users, u to current user
	</uninstall | /x> <Product.msi | ProductCode>
		Uninstalls the product
Display Options
	/quiet
		Quiet mode, no user interaction
	/passive
		Unattended mode - progress bar only
	/q[n|b|r|f]
		Sets user interface level
		n - No UI
		b - Basic UI
		r - Reduced UI
		f - Full UI (default)
	/help
		Help information
Restart Options
	/norestart
		Do not restart after the installation is complete
	/promptrestart
		Prompts the user for restart if necessary
	/forcerestart
		Always restart the computer after installation
Logging Options
	/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
		i - Status messages
		w - Nonfatal warnings
		e - All error messages
		a - Start up of actions
		r - Action-specific records
		u - User requests
		c - Initial UI parameters
		m - Out-of-memory or fatal exit information
		o - Out-of-disk-space messages
		p - Terminal properties
		v - Verbose output
		x - Extra debugging information
		+ - Append to existing log file
		! - Flush each line to the log
		* - Log all information, except for v and x options
	/log <LogFile>
		Equivalent of /l* <LogFile>
Update Options
	/update <Update1.msp>[;Update2.msp]
		Applies update(s)
	/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
		Remove update(s) for a product
Repair Options
	/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
		Repairs a product
		p - only if file is missing
		o - if file is missing or an older version is installed (default)
		e - if file is missing or an equal or older version is installed
		d - if file is missing or a different version is installed
		c - if file is missing or checksum does not match the calculated value
		a - forces all files to be reinstalled
		u - all required user-specific registry entries (default)
		m - all required computer-specific registry entries (default)
		s - all existing shortcuts (default)
		v - runs from source and recaches local package
Setting Public Properties
	[PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

 

New Member
Posts: 1
Registered: ‎02-27-2013

Re: CentreWare Web installation errors

I am also getting the same errors on my Windows 7 machine.  Any updates?

New Member
Posts: 1
Registered: ‎07-18-2013

Re: CentreWare Web installation errors

I'm having the exact same error installing on Windows Server 2008.... any status????

Highlighted
New Member
Posts: 1
Registered: ‎02-13-2018

Re: CentreWare Web installation errors

[ Edited ]

And still, this error can happend on a Windows 2012R2 with the version 6.0.5. Its a little different, but get the same issue that it won't uninstall properly

Xerox Error.jpg