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New Member
Posts: 2
Registered: ‎10-18-2016

CentreWare Web requirements

Hello,

 

I have been trying to find the following customer requirements in CentreWare Web for a long time:

 

1. I would like to specify a toner level in the software, in which CentreWare Web sends a warning message.
Unfortunately, only a warning message is sent when the Xerox device remarks a low toner level. When I change this Value, I won’t get the delivery of new toner in time.
However I need to know, when I can bring the new Toner to the Device.
Is there somewhere a function where I can define the event:

 

toner = 1% -> send E-Mail

 

2. I have a similar problem with paper trays:
I can recieve warning messages when a paper tray is empty. But I can not define, that I need no warning message from Tray 5. In this manual paper tray, we do not have any paper. So I get messages that I don’t need.

 

3. The 3rd problem is that I miss a login on the web page or a way to create users  within the CenterWare Web. Is it wanted like that?

 

Thanks for your help


Christoph

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Analyst Nation Moderator
Posts: 5,229
Registered: ‎11-25-2013

Re: CentreWare Web requirements

1. Can't be done

2. Tray 5 sensor can't be disabled so the message will stay

3.I don't think I understand the question, but CWW cannot create machine users, only Job based accounting users.It can also change the admin password for the device.

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