03-07-2017 01:03 PM
CWIS > Support > Remote Control Panel and enable it (Don't run it yet, it won't work)
Enable it here and then go to Start > Control Panel > Java > Security and add the printer to the exceptions (must be https)
Once that is saved and applied, restart the browser completely and go back to CWIS > Support > Remote Control Panel and launch it
You will get at least 2 security warnings to click through and accept, if your firmware is current it will work, if it isn't, you will load a blank screen at best. This is what you will see if it works. It is fully functional so anything you can do at the copier touchscreen or physical buttons can be done here.
03-08-2017 12:11 PM
You should accept the solution then, that way when people search similar issues, this one clearly shows there is a solution.