Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 1
Registered: ‎02-22-2016

Turn off out of staples alert

Hello, 

 

Is there a way to turn off the "out of staples" alert on a 7855? The reason I ask is that I work in a very budget conscious environment and we will not be using/replacing staples in the unit, but I'd like to keep the finisher attached without the alert happening.

 

thanks for your help!

 

Analyst Nation Moderator
Posts: 4,780
Registered: ‎11-25-2013

Re: Turn off out of staples alert

Sorry it is not able to be disabled. It was an engineering choice.

 

The scenario where person A calls to have it disabled, and then person B calls because it won't staple, would be too costly, sending technicians for issues that do not exist.

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Member
Posts: 17
Registered: ‎01-18-2017

Re: Turn off out of staples alert

Hi Joe,

I can't figure out if I can start a new topic or not so going to ask here.

My docucolor 250 professional stapler says that the booklet maker stapler r3 is out of staples. Is there a way to trick it to think it has staples so I can at least have the other stapler work. I can live with one staple per booklet. I have tried every possible way to seat and reseat r3 but no luck.

Thanks,

Mike

Thanks!

Mike
Highlighted
Analyst Nation Moderator
Posts: 4,780
Registered: ‎11-25-2013

Re: Turn off out of staples alert

Sorry Mike, there is no way to do it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.