Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 1
Registered: ‎01-13-2017

Unable to access CWIS. "Invalid request."

Greeeeeetings fellow Xerox Printees! 

I'm on the 'ol Workforce 7428. I cannot get my little buddy to serve up the CWIS properly. I've dug through the documentation... HTTP is turned on, port is good, its set to online... 

I even gave the IP address a host entry! I have admin rights.

 

Any ideas? 

Screen Shot 2017-01-13 at 8.59.55 AM.png

 

Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: Unable to access CWIS. "Invalid request."

Assuming you are not going with a broken link from your bookmarks/favorites that is referencing a page that doesn't exist, or an https link while it is currently on http. And that you have tried another browser or at least deleting your cache/cookiesi. (Xerox devices hate Chrome)

 

Then I would try disabling HTTPs at the device then try fresh from the browser (but not Chrome)

 

To do this go to Machine Status > Tools > System Settings > Connectivity and Network Setup > Security and disable Https.

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.