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Member
Posts: 15
Registered: ‎11-09-2017
Accepted Solution

WorkCenter 5330 Error 021-212 card reader error and how to put in default state

Hi Guys,

 

I need help to Workcenter 5330, we got it from a company that we believe was using a card reader but we only got the machine alone maybe that is why the machine is searching for the device. We are thinking of putting back the machine in to default state to remove the settings and make it work like a new one. Can somebody teach me how? thanks.

Analyst Nation Moderator
Posts: 6,014
Registered: ‎11-25-2013

Re: WorkCenter 5330 Error 021-212 card reader error and how to put in default state

The 53XX products are FujiXerox, so you can't Altboot them, which means you would need to go into Diagnostics mode to start clearing NVM's to wipe them, which is in turn, Xerox Confidential information (So it won't be posted here)

 

You would need a Service Manual to get that information.

 

With that out of the way, Assuming you have access to CWIS, just disable the Smart Cards

 

CWIS > Properties > Security > Smart Card Settings

 

Capture.JPG

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Member
Posts: 15
Registered: ‎11-09-2017

Re: WorkCenter 5330 Error 021-212 card reader error and how to put in default state

How can this be done by machine only?  TIA

Analyst Nation Moderator
Posts: 6,014
Registered: ‎11-25-2013

Re: WorkCenter 5330 Error 021-212 card reader error and how to put in default state

It can't be done at the machine

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.