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New Member
Posts: 3
Registered: ‎05-13-2018

WorkCentre 6515 - Error 116-331

I've been trying to resolve this 116-331 error message on my own using existing discussions on this forum, but haven't been able to figure it out. Has anyone experienced this error on startup? I've followed the on-screen instructions with no success. When I enter the diagnostic I find that IOT 2 in the NVM will not initialize... no idea what that means but it may be helpful to someone here.







IMG_2461.jpgIMG_2443.jpg

PosteD by <a href=https://www.CodedMp3.com">CodedMp3</a>
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Frequent Contributor
Posts: 65
Registered: ‎02-19-2018

Re: WorkCentre 6515 - Error 116-331

Hi,

Try to running Storage Device Initialization Mode from the first level menu of Special Boot Mode.