Support Community
Showing results for 
Search instead for 
Do you mean 
Reply
Member
Posts: 32
Registered: ‎08-18-2014

3615 erreur 00000003h

Hello everybody

 

I have unrecoverbale by POPO erreur 00000003h on 3635MFP 

 

It's not in the doc and I cant found anything in Internet

 

Thank you very much for help

 

Serge

Analyst Nation Moderator
Posts: 6,111
Registered: ‎11-25-2013

Re: 3615 erreur 00000003h

Where exactly do you see this message on the printer? That format looks like a Windows error not something I would expect on a printer UI. Do you have a screenshot?

 

Anything shown on the device should be formatted XX-YYY where XX is from 01-22 where each number designates a different machine part/process/area and the YYY designates an exact subset of the XX.

 

01Doors and Covers
02User Interface
03Machine Run Control
05Document Handler
06Laser Scanner
07Paper Supply
08Paper Feed and Transports
09Xerographics
10Print Transport and Fusing
11Finisher
12Offset Catch Tray
14Document Scanner
19Video Image
20Fax
22System Faults
Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Highlighted
Member
Posts: 32
Registered: ‎08-18-2014

Re: 3615 erreur 00000003h

Hi Joe
solved meanwhile, the fuser packed up with 010-397 code in the history. Thanks for your reactivite
Regards
Serg