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New Member
Posts: 5
Registered: a week ago

6027 is hung

my 6027 is getting hung and power must be recycled to bring it back on. latest FW is on it. any ideas?

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Analyst Nation Moderator
Posts: 4,193
Registered: ‎11-25-2013

Re: 6027 is hung

Did you update it to fix this issue and it failed to fix it, or did you update and it caused this issue?

 

 

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Joe.
New Member
Posts: 5
Registered: a week ago

Re: 6027 is hung

[ Edited ]

It was installed to fix the problem but it did noit help at all.

 

Printer Model:Xerox WorkCentre 6027
Printer Serial Number:3374355553
Controller (ESS):02.00.02.30.3836
Boot (ESS):01.02.00.30.3836
Engine (IOT):01.04.00
Networking:20110809150U
Panel Message:00.31.00.30.3836
Network Message:00.03.00.00.3836
New Member
Posts: 5
Registered: a week ago

Re: 6027 is hung

strange but after I reset the TCP/IP settings the printer came back to life and the problem is now gone!

New Member
Posts: 5
Registered: a week ago

Re: 6027 is hung

too early to celebrate... this morning the printer was stuck again - the power saving light is on but nothing happens when I press on it. just a restart will wake up the printer...

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