04-20-2017 01:40 PM
Did you update it to fix this issue and it failed to fix it, or did you update and it caused this issue?
04-23-2017 12:37 AM - edited 04-23-2017 12:39 AM
It was installed to fix the problem but it did noit help at all.
|Printer Model:||Xerox WorkCentre 6027|
|Printer Serial Number:||3374355553|
04-24-2017 12:36 AM
too early to celebrate... this morning the printer was stuck again - the power saving light is on but nothing happens when I press on it. just a restart will wake up the printer...
05-07-2017 02:08 AM
This 6027 will be the last Xerox printer that I will ever buy. The service I got from the local Xerox team was so poor that I will ne
The technical support told me to install the latest FMver ever get any of these products.
At first I was told to install the latest FW which I did - no help. Then they told me to go to the HW support (by a 3rd party vendor). They in turn came over and replace the printer pannel.
then they came over to replace the motherboard.
No they do not even return my calls.
I have another 6027 in a box that I just bought and this one will be returned back to the vendor and I will get HP instead. at least thier service is much better.
:-( :-( :-(