Support Community
Showing results for 
Search instead for 
Do you mean 
New Member
Posts: 1
Registered: ‎05-30-2017

6500 Cyan Cartridge not reading

Keeps giving the message that Cyan is low. Took a known good one from another 6500, would not work either.

Analyst Nation Moderator
Posts: 6,106
Registered: ‎11-25-2013

Re: 6500 Cyan Cartridge not reading

You will need to take it apart, it would either be a blockage in the machine or dirty contacts for the toner cart in the printer.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!