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Karenwtn
Posts: 1
Registered: ‎12-12-2012

Docucolor 242 w/ Fiery not playing well with Chrome browser

I am using a Mac and when I scan I can see the docs if I use Firefox but not if I use Chrome. Any ideas?

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Advisor
Kimzi
Posts: 855
Registered: ‎07-23-2012

Re: Docucolor 242 w/ Fiery not playing well with Chrome browser

[ Edited ]

Heya!

 

The recommendation is, do not use chrome.

Sorry but the web interface is not adjusted to chrome, I'm surprised it works with Firefox actually :smileytongue:.

All Xerox printers work best with IE which ofc is a bummer.

 

Thanks!


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Agency Analyst
JordanAXAUQE-AA
Posts: 424
Registered: ‎10-21-2010

Re: Docucolor 242 w/ Fiery not playing well with Chrome browser

Karenwtn,

 

Yes, use Firefox as its supported more then Chrome. I do not see an update to resolve an issue with Chrome anytime in the near future.

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Xerox Agency Analyst

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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