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New Member
Posts: 2
Registered: ‎02-13-2017

Phaser 3140 turns itself off.

Hello!

 

I have a Phaser 3140. I turn it on, but within 30 secondes it turns itself off. I've tried to use a different power outlet but this was in vain. Also, I tried removing and reattaching  the power cord. Again, it didn't help.

I'm pretty clueless about what's wrong.

 

Thanks in advance.

Community Manager
Posts: 2,304
Registered: ‎07-21-2010

Re: Phaser 3140 turns itself off.

Hi Manosagn,

Thank you for using the Support Forum. Please make sure that the power save / energy saver settings are set to something more than a few minutes.  If the problem continues contact your local support centre

 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

New Member
Posts: 2
Registered: ‎02-13-2017

Re: Phaser 3140 turns itself off.

Thanks for the reply!

Unfortunately:

1) There is no [Device Options] tab under linux mint 17.3 Rosa.

2) The printer has this behaviour even when not connected to the computer. It just started doing this after years of normal operation.

 

Manosagn