05-08-2017 08:21 AM
we've got a 3320 here that won't power up anymore. When turning it on, it just displays "Warming Up - Please wait", green and orange LEDs are on. Then after a few seconds, the lights and message turn off quickly, and it all repeats.
Support told me that we'll have to pay 400-500€ (without even knowing what the issue was..), so I guess we're on our own. Any idea?
05-08-2017 01:30 PM
If the warming is failing, the issue will be the fuser, so remove the fuser and boot it up to discount that part as the issue or to confirm it
05-09-2017 06:31 PM
I'm not sure, possibly someone else may chime in who knows more on the hardware issues, in your shoes I would search online for a service manual.
Google for "xerox 3320 service manual"
05-10-2017 11:14 AM
I found the service manual, but it doesn't cover this issue. Most of the troubleshooting requires access to the service menu, which in turn requires a working boot-up, which I don't have. :(
Soo.. I can probably throw it in the trash.
Thanks for your help, much appreciated!