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New Member
AugieM
Posts: 2
Registered: ‎03-23-2012

Phaser 8560 Blinking Red Light

[ Edited ]

Printer was working fine, but I did not like the fact that the side cover had to be removed so the power cord & ethernet wire could be attached

 

I figured by removing the second plate at the rear I could keep the side panel attached and have the cables come out the back. I carefully (I thought) disassembled the printer, removed the panel, and reassembled the printer.

 

Everything looked in order, but now when I power up I get the red light to the left of the LED screen flashing immidiately.

It gives one short burst of flashes, followed by 5 slow flashes twice, then 4 flashes once. This sequence is run over and over.

 

How bad is the damage? 

Community Manager
CherylO-Xerox
Posts: 1,640
Registered: ‎07-21-2010

Re: Phaser 8560 Blinking Red Light

Hi AugieM,

Thank you for using the Support Forum.  Please take a look at the support page for your machine to see if you can find an answer.  If you do not find a solution please call support for more information or to place a service call.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

New Member
AugieM
Posts: 2
Registered: ‎03-23-2012

Re: Phaser 8560 Blinking Red Light

CherylO,

 

Is this the 'official' response from Xerox....check the support page or call support (at a cost)?

 

I thought this forum was for support (hence the name 'Support Forum'); things to try or real answers/solutions to the problem.

 

Of course I had already checked the support page before posting here, did a whole web search without any success.

 

And if I wanted to pay the cost of having a tech talk to me, or come over, I would have done that already too.

 

I am looking for the answer from a user/tech who had a simialr issue with your product and has an answer.