Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 2
Registered: ‎03-23-2012

Phaser 8560 Blinking Red Light

[ Edited ]

Printer was working fine, but I did not like the fact that the side cover had to be removed so the power cord & ethernet wire could be attached

 

I figured by removing the second plate at the rear I could keep the side panel attached and have the cables come out the back. I carefully (I thought) disassembled the printer, removed the panel, and reassembled the printer.

 

Everything looked in order, but now when I power up I get the red light to the left of the LED screen flashing immidiately.

It gives one short burst of flashes, followed by 5 slow flashes twice, then 4 flashes once. This sequence is run over and over.

 

How bad is the damage? 

Community Manager
Posts: 1,778
Registered: ‎07-21-2010

Re: Phaser 8560 Blinking Red Light

Hi AugieM,

Thank you for using the Support Forum.  Please take a look at the support page for your machine to see if you can find an answer.  If you do not find a solution please call support for more information or to place a service call.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

New Member
Posts: 2
Registered: ‎03-23-2012

Re: Phaser 8560 Blinking Red Light

CherylO,

 

Is this the 'official' response from Xerox....check the support page or call support (at a cost)?

 

I thought this forum was for support (hence the name 'Support Forum'); things to try or real answers/solutions to the problem.

 

Of course I had already checked the support page before posting here, did a whole web search without any success.

 

And if I wanted to pay the cost of having a tech talk to me, or come over, I would have done that already too.

 

I am looking for the answer from a user/tech who had a simialr issue with your product and has an answer.