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New Member
Posts: 1
Registered: 3 weeks ago

Replacement Hard Drive Mounting Tray

Recently acquired two Workcentre 7855's previously from Gov't Use. Their techs removed the Hard drives - which wasn't an issue, but they didn't replace the hard drive mounting trays back on the motherboard! I have not been able to reference a replacement part number for ordering. Any ideas how to resolve this issue?

 

Thanks

Analyst Nation Moderator
Posts: 4,761
Registered: ‎11-25-2013

Re: Replacement Hard Drive Mounting Tray

Sadly they do not have order numbers as they are not ever needed to be replaced really.

 

Even as a Xerox employee i cannot find a way to order one, the HDD and the SATA cable do not come with it when ordered. I know a Xerox technician can order things like this with a special process called a non spared parts request but I assume you have no maintenance agreement so that could be a very expensive option.

 

Unofficially speaking, I would probably just duct tape it in there.

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