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New Member
Posts: 2
Registered: ‎10-22-2017
Accepted Solution

VersLink C405dn software update failed

Trying to install update 68.10.91 (i'm at 68.10.41) on my new VL (have never updated it before). Choosing Install Now from the web interface gets me to a license agreement (which I accept), then the machine reboots a couple of times and spits out a Software Upgrade report with upgrade failed (016-529).

 

I can't seem to find any logs on the device that tell me anything (the device log isn't anywhere near human readable...would be great to be able to self-diagnose this myself!).

 

What does this error mean? How do I get this installed?

Analyst Nation Moderator
Posts: 5,234
Registered: ‎11-25-2013

Re: VersLink C405dn software update failed

Try the latest 68.12.12

 

016-529 is typically a timeout problem, try using a different web browser to do the upload to the device

 

And lastly, make sure Upgrades are set to enabled

EWS > System > Software Update > Enable

 

.

 

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Joe.
New Member
Posts: 2
Registered: ‎10-22-2017

Re: VersLink C405dn software update failed

Thanks. I continued trying and eventually it worked