02-05-2018 12:19 AM
I usually have jobs go straight to "Waiting to Print" status but sometimes it just gets stuck to "Raster Generation Completed" status. I have to restart the machine then restart printing from the Error list which starts the actual printing. But why does this happen?
02-05-2018 01:45 PM
What is the exact error and where does it display? (Fiery/Freeflow/IOT)
Is there a fault code on the printer at the same time?
02-05-2018 06:51 PM
02-07-2018 07:12 PM
Here's the screenshot.
I noticed that in this instance. It was when I changed the Paper Tray 3 Attributes on the machine then when I went back to the server, the Paper Tray 3 Attributes were not updated. I restarted the machine and the server. After boot-up, the machine and the server had the same paper attributes for tray 3. I found the job on the error list and simply restarted printing it and it did with no delay.