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NLA New Member
New Member
Posts: 4
Registered: ‎08-14-2013

WorkCentre 7830 stappling on the wrong side

Hi Xerox,

 

I have a WorkCentre 7830, when sending documents to be stapled. They are being stapled on the top right of the sheets and not the top left. The staple cartridge does not move from the front of the machine to the back in order to staple in the correct potion like the other printer we have 7535 does? Is the stapler fixed on this model or is there something wrong with it?

 

Thank you

 

 

Valued Advisor
Posts: 1,217
Registered: ‎07-23-2012

Re: WorkCentre 7830 stappling on the wrong side

Hey you!

 

Hmm the easiest thing to do is just turn off/on the print 180 degrees, on the printing settings just go to the advanced tab and select "turn 180 degrees" and see if that option is on, could be the reason.

 

Best Regards

Kimzi

 

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NLA New Member
New Member
Posts: 4
Registered: ‎08-14-2013

Re: WorkCentre 7830 stappling on the wrong side

 

Hello Kimmzi,

Thanks for the advice. I take it you meant the 180 image rotation as that’s all I see in the driver. But it didn’t work

 

Best wishes

 

NLA

Valued Advisor
Posts: 1,217
Registered: ‎07-23-2012

Re: WorkCentre 7830 stappling on the wrong side

[ Edited ]

Hi again!

 

If you choose stapling when copying does the same problem occur?

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

NLA New Member
New Member
Posts: 4
Registered: ‎08-14-2013

Re: WorkCentre 7830 stappling on the wrong side

 

Hi Kimzi,

Yes the same thing happens. I think it’s because the stapler is fixed in one position and the printer ejects the printed pages face down instead of face up so it staples on the wrong side. So I guess the question is should the stapler move along a rail or should it be fixed or should the printer eject the paper printed side up?

Best

NLA

Valued Advisor
Posts: 1,217
Registered: ‎07-23-2012

Re: WorkCentre 7830 stappling on the wrong side

Heya!

 

If the stapler is not able to move you do get an error code, so the stapler probably works as intended.

Have a look at THIS and see if you get it to work while copying.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

Highlighted
New Member
Posts: 1
Registered: ‎03-13-2018

Re: WorkCentre 7830 stappling on the wrong side

What worked for us is to go to print the document. Check on the page setup. Make sure it's set to the correrct orientation. Ours was set to landscape when we were printing a portrait document and it put the staple on the wrong side.

New Member
Posts: 1
Registered: ‎05-17-2018

Re: WorkCentre 7830 stappling on the wrong side

MightMask's advice worked for me. Everything in my Printer Properties was set correctly - but the issue came from the "Page Setup" tab. It was defaulting to Landscape - I just had to switch it back to portrait - (it wasn't giving me any issues printing on portrait other than the wonky staple). Hope I don't have to do that everytime.