09-10-2017 07:40 AM
Well few days ago I bought Xerox Workcentre 5790 machine. But after 2nd day its Harddrive was crashed and machine sheeowing welcome screen, then green blank screen and again blue screen.
I purchase one used hard drive with same model machine and fix but after controller can only read till 75% and than give an error. With this hardddrive machine can make copies but not able to connect with computer (network).
I try to download firmware from xerox official web side and download firmware for Altboot instllation but .dml file could not able to upgrade my hard drive through USB flash drive. I applied same way as xerox guide through instruction page but unsuccessful.
Can we use Windows platform to download those file and make Altboot folder with out extension file name FORCED_UPGRADE? or we have to use Linex platform to download or creates those files and folder. Because those procedure is not working and I am bit confused and hopeless now.
My machine are now without on network before harddrive crash its was perfectly using as printer too.
I need .dlm files and right procedure if any one help me in this regards
Solved! Go to Solution.
09-11-2017 12:54 PM
Altboot should be altboot
Also add DISABLE_DATA_BACKUP
It doesn't matter what OS you use assuming the drive is formatted as FAT
And the harddrive doesn't even need to come from a printer, it just needs to be the same physical size with the same connector. Storage size should not be drastically different though, the machine can't understand TB drives for instance.
09-13-2017 10:43 AM
Thanks for your reply.
Link not workig see below mesg.
|The Xerox.com page you requested is temporarily offline. Our staff will restore this page to full service shortly.|
09-13-2017 12:05 PM
Then check again
09-15-2017 10:30 AM
09-15-2017 12:06 PM
There is nothing wrong with that link. Go to it from another browser or another PC and it will work